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Sung Hong

Sung Hong

Volkswagen Elite Certified Sales Consultant

Certified
176 Reviews
View Bio
Carlos Miranda

Carlos Miranda

Volkswagen Elite Certified Sales Consultant

Certified
76 Reviews
View Bio
Irnes Masic

Irnes Masic

Volkswagen Elite Certified Sales Consultant

Certified
161 Reviews
View Bio
View All Specialists
Sung Hong

Sung Hong

Volkswagen Elite Certified Sales Consultant

Certified

5 | 176 Reviews
Carlos Miranda

Carlos Miranda

Volkswagen Elite Certified Sales Consultant

Certified

5 | 76 Reviews
Irnes Masic

Irnes Masic

Volkswagen Elite Certified Sales Consultant

Certified

5 | 161 Reviews
Victor Brown

Victor Brown

Volkswagen Elite Certified Sales Consultant

Certified

5 | 41 Reviews
Tony McCord

Tony McCord

Volkswagen Elite Certified Sales Consultant

Certified

4.8 | 32 Reviews
Miguel Lucero

Miguel Lucero

Volkswagen Elite Certified Sales Consultant


5 | 39 Reviews
Deni Hodzic

Deni Hodzic

Volkswagen Elite Certified Sales Consultant


4.9 | 166 Reviews
Lynda Ward

Lynda Ward

Business Development


4.8 | 33 Reviews
Lori Smith

Lori Smith

Volkswagen Elite Certified Sales Consultant

N/A | 1 Review
Mouhammadou Khouma

Mouhammadou Khouma

Volkswagen Certified Sales Consultant

Sung Hong

Sung Hong

Volkswagen Elite Certified Sales Consultant

176 Reviews
Certified
Contact Me
Dealership Experience 3 years 5 months
Recent Reviews

Mar 22, 2019

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Questions about cars warranty and

warranty. Crews take care of every customers include me very kindly. I got service my vehicle and very satisfied.Will recommend to all friends Thanks VW.

Mar 22, 2019

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Amazing service!!

I went in unsure if I was going to purchase but with the addition of 2 babies in the family, space was running out! Met with Sung Hong who immediately asked what I was looking for and what was my price range!! He immediately got me in a beautiful Atlas that met all my requirements and then some!! I was out the door in a couple of hours!! Amazing service and he is an amazing salesman!! Would not hesitate to buy here!

Mar 01, 2019

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Greatfull

Thanks sung Hong for everything I was excellent at customer service and all. Thank Volkswagen for stone mountain for my brand new car. Greatfull for everything

Mar 01, 2019

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Greatfull

Thanks guys for everything you have done for me and my family to give us a new cars for us.Greatfull for everything and exciting to use the car

Feb 25, 2019

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Leased my first car solo

Sung was a great help in making my first solo leasing experience easy. I came to him at VW because of my family’s experiences leasing with him in the past. I will recommend Sung at VW to friends and will come back to lease from him when my lease is up.

Feb 23, 2019

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I would drive 2hours again to buy from Sung

After having a awful experience with Jeff Smith Volkswagen of Warner Robins, GA my husband and I drove 2 hours to Stone Mountain and got the best service ever. Sung Hong & Irnes Masic were hands down profession, polite, respectful, informative, courteous, straight forward and fun. We walked out with a smile and a new relationship with the sales team & this dealership. No wonder they are # 1. Mohammad Al-Tamimi from finance took 10-15 minutes and had everything ready for us. He explained each detail with such patients and knowledge. Each personal from this place was very informative and friendly. Highly recommended

Feb 20, 2019

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Good Servies

"GREAT EXPERIENCE !!!" I had a great at experience at the stone mountain vw dealership. Sung Hong (sales) was extremely helpful, His patience, candor and occasional humor made the whole process worthwhile. Kurt Mechiling (finance) was also awesome , took time to break everything down. I will definitely go back there again

Feb 18, 2019

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GREAT EXPERIENCE !!!

I had a great at experience at the stone mountain vw dealership. Sung Hong (sales) was extremely helpful, His patience, candor and occasional humor made the whole process worthwhile. Kurt Mechiling (finance) was also awesome , took time to break everything down. I will definitely go back there again

Feb 13, 2019

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Nice car with nice dealer

Surely I cannot avoid to recommend this dealership and dealer Mr. Hong to my neighbors. This place is so comfortable and friendly. And Mr. Hong is one of the best dealer that I have ever met.

Feb 06, 2019

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Exactly as we heard about

We had heard that VW SM has great deals. We had a happy and smooth experience. In and out (well for delearship times it was basically in and out). We knew what we wanted, so that helped. We didn’t even have to see the manager, worked with Sung the whole time, he was great. VW SM beat the competition hands down. And we shopped all over Atlanta for about 8months! We were flexible.

Jan 16, 2019

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2018 GLI purchase

Smoothest car purchase I have ever had, friendly staff, smooth operations, and team environment. I saw the car on AutoTrader, found it on the lot, test drove, loved the car and purchased! PROUD new member of the VW family!

Jan 10, 2019

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Excellent service

I came in for a multipoint inspection and was in and out within an hour. Excellent service all the way around. Kudos to the service department

Jan 07, 2019

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It was good. I will go back for business.

It was friendly and easy. The first dealership, i didn't spend long hours i will recommend others to buy cars at Volkswagen. Keep on the good work . God bless you all.

Jan 02, 2019

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I highly recomend this place

Honest salesman that i know of. Thank you for your fantastic service. I’mvery satisfied with my purchase. I will definitely recommend this place and sales person to my friends.

Dec 23, 2018

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Mr. Hong

Mr. Hong is an excellent salesman and and extremely friendly!!! Highly recommended 👍😍 Excellent customer service and made me very very comfortable and answered all my questions!! Loved to come back to him again!!

Dec 23, 2018

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Outstanding

Easy buying experience with Mr. Hong, this was our second vehicles to purchase from him and we would like to come back to him next time

Dec 10, 2018

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Great, easy experience

I had a great experience at this dealership! I’ve been to a lot of dealerships in the past, and this was my best experience yet! Mr, Sung Hong was super helpful, friendly and knowledgeable! Made car buying a breeze. He worked with my budget and got me the exact car I was looking for! Highly recommend.

Dec 02, 2018

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Everybody is very helpful no complaints .

First time car buyer everybody was very friendly and very helpful definitely will be buying another car in the future and would recommend anybody to this dealer.

Nov 29, 2018

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100% satisfied

Salesperson, Sung Hong, was curious, professional and very knowledgeable about the vehicle. Sold me a car for the price that they have advertised and no hidden fees.

Nov 27, 2018

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Excellent

I purchased my golf, working with Sung and Mohammad. Both of them were super friendly, patient, and informative throughout the whole processes. Thank you all again.

Nov 21, 2018

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Above and beyond

Sung was an exceptional salesman. The whole process was stress free and comfortable, it took a little under 2 hours from appraising my trade in to me signing the contract on my new Jetta. I'd recommend these guys over any other dealership out Duluth.

Nov 15, 2018

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Sung Hong is great

Mr Hong was great. Go see him because he really cares about getting you the best possible deal on your vehicle. He got me the exact deal I wanted on the exact vehicle I wanted.

Nov 02, 2018

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1st timer lease treated like family

I wasn't sure if a lease was right for me, but Sung Hung was careful to explain everything to me and get to the necessities quickly which I appreciated. He was a straight shooter that I trusted, same with the financing department. I hope we enjoy our new Atlas, it's pretty awesome!

Oct 27, 2018

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Great Service

I was helped by Mr. Sung Hong and it was a very pleasant experience. Great knowledge on the cars, in my case a 2019 VW Jetta.

Oct 26, 2018

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They work with you, and they're very professional and nice.

I've never seen a team of people so dedicated to helping a customer get exactly what they want. If they can achieve it, they will do it. I really valued their service.

Oct 06, 2018

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great!!

It was very nice experience. The dealer, Sung Hong was very professional in car sales. I was pleased to talk and deal with him and he answered all the questions I had.

Oct 01, 2018

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Vey good service

I purchased my first car in my life. My dealer was so kind and helpful for searching adapted car for me. I really recommend this dealer to my friends.

Sep 29, 2018

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I had an amazing experience !!!

My sales person sung Hong went about and beyond taking care of my needs at the dealership ! As my credit had dropped dramatically and I was in urgent need to a new car, because my 2017 Jetta got totaled, he did more than I ever imagined he could do to get me a new car! I am very happy with the car and the service I had! Would definitely recommend him !!!! And the manager was wonderful too ! Unfortunately I forgot his name!!! I love Stone Mountain VW !!!

Sep 18, 2018

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Good service and nice car condition

I bought a 2016 Passat SE at a very good price. The car's condition is just like the new car. It is certified, so I don't have to worry the car malfunction until I graduate at college. The people there are very friendly and kind. Deni is very nice. He tried to get me a good deal. This purchase is very good. I am completely satisfied with this deal. They washed the car and did many inspections and repairs before selling to you, and also they fill the gas tank which is also very thoughtful for you. I would recommend other friends to buy cars here.

Sep 10, 2018

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Atlas Supreme

Excellent experience and love my new Atlas. Sung was great. He was very knowledgeable about the car and made the buying experience as good as it could be. The entire process took a long time but I believe that is the nature of the beast and not a reflection of Sung or the dealership.

Sep 08, 2018

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Very good and friendly

Sung hong was a very friendly and kind dealer. It only took us a small time to decide on the car. We would definitely recommend!

Sep 08, 2018

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Awesome experience.

Have just bought our 4th VW from this dealership. Always an awesome experience. Sung was friendly, professional and knowledgeable. Kurt was also friendly, professional and quick but without lacking in his explanation of the paperwork. We’ll be back!

Sep 03, 2018

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Super

Everything was great. From the beginning to the end. Special Thanks to Sung Hong and Mohammad Al-Tamimi for this experience. We will come back for the next car

Sep 01, 2018

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Sung Hong is top notch

There is always some amount of dread when walking into a car dealership to buy a car. Today was no exception. But after meeting and talking to Sung Hong, my worries were alleviated. Sung made the process effortless and was extremely easy to talk to. He was friendly, personable, and sported a great sense of humor. We were in and out with absolutely zero problems. I would absolutely deal with this location again.

Aug 18, 2018

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Best experience I ever had.

He had a best knowledge about and explain cars he sell, very polite all through our we were there that makes everything go smooth at time of sale.

Aug 06, 2018

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Constantly checked up on me, great communication.

I gave Sung Hung a 5 star rating because he was very friendly. I had an accident and he was very helpful. He got me the best deal he could. He was very knowledgeable about the three model Passat. I had to wait until some of my legal matters came thru and he checked on me weekly because it took longer than I expected. I could not have asked for a better salesman. Thank you so much Sung and I would definitely recommend this dealership and you as a salesman.

Jul 31, 2018

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Nice place

Stone Mountain VW is the best dealer shop I've ever had. it was very comfortable time with Sung Hong. he is very professional and friendly.

Jul 30, 2018

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Very Kind and professional.

I have enjoyed during process to purchase vehicle. Hong the seller is very professional and very kind. His suggestion was really helpful. I will recommand Hong if anyone I know consider purchase VW.

Jul 23, 2018

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Excellent Service

Sung Hong provided exceptional service. He even assisted me in taking my rental car back. This is my second time purchasing a vehicle from this dealership and I my experience was even better than the first time. Sung Hong is a funny cool dude!

Jul 21, 2018

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Great service

Kept their promises. Sung was a pleasure to work with. Great car, great price, very transparent. Drove five hours and no surprises. Song was very knowledgeable about the car. Finance manager was very fast and helpful.

Jul 19, 2018

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Great service, helpful, excellent—Well done, Sung Hong!

I have done business with Stone Mountain Volkswagen for years because of their great service. Recently, I purchased a vehicle and salesman Sung Hong made the experience very pleasant. He was informative, patient, and gracious. He answered my questions and accommodated my requests. Mr. Al-Tamimi, the finance manager, was also very nice to work with. Even employees not directly involved with the sale were friendly and helpful. I will certainly continue to do business with this company.

Jul 11, 2018

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Great experience

It was great working with Sung Hong. He did his level best to come up with best deal we could possibly get. I would recommend this guy if anyone looking to buy a car.

Jul 09, 2018

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Thank's for Sung Hong's help.

I always satisfaction for Sung Hong's help. He is very kindness person. I think, Stone mountain VW is my favorite spot in GA. Appreciate for all member's help and kindness.

Jul 07, 2018

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Excellent experience !!!

Mr.Sung Hong was very pleasant to deal with! He got us in and out and had everything ready when we got there! We will definitely be back !

Jul 03, 2018

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Best team service and knowledgable salesman

Great service of sales man and fantastic team work. I'm very satisfied and many thanks to Stone Mountain V.W dealer. Thank You all

Jun 09, 2018

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Experience

Mr. Hong was extremely nice, funny, and very helpful. Excellent customer service. He answered all questions and was able to provide me with the vehicle I was dreaming for. Keep up the great work !

May 27, 2018

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Great price!

Got a great deal from this dealership! Salesman was very friendly and tried to get me the best price for my new car! I will definitely do business again!

May 18, 2018

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VW GTI

The process to purchase my 2018 GTI was easy and fast. Sung explained everything well and worked a great deal for me. Would definitely recommend this dealership and Sung

May 09, 2018

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Easy in and out

My sales rep was very honest and approachable. Sung did a great job and always kept me in the loop. I can see why he has been number 1 several times with y'all. 5 out 5, would buy again from him! Kurt made the entire finance process a piece of cake, was the fastest part of the day!

Apr 30, 2018

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Experience

Great experience at Stone Mountain Volkswagen. They worked with me to get the right deal for the car I wanted. The process was simple and quick. Would definitely recommended them to anyone looking.

Apr 22, 2018

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Awesome

The service was great. Especially Sung Hong who was very patient with us and showed us exactly what we wanted and wasn’t trying to sell us something we didn’t want or need.

Apr 19, 2018

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Fantastic experience

Everything about my experience was amazing. From start to finish Sung was helpful, professional, and friendly. They all were very kind to my 3 year old who grew tired of the process and wasn’t quite as excited as i was about the whole situation. Sung helped me get into a brand new car at the payment i needed. I would recommend this dealership, and especially Sung to everyone!

Apr 09, 2018

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Great

Pleasant experience all the way around. Would highly recommend to anyone buying a vehicle Salesman was highly professional and made the buying experience worth while great job..

Mar 31, 2018

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Great car, awesome color, and even better deal!

I actually started looking at the Passat R Line in the spring of ‘17. I knew I wanted one; I just needed to find the right one, at the right price. After almost a year of “window shopping", I decided to finally get serious about purchasing one. My current car had about 3 to 4 more months before it was going to need some serious work done to it and I didn’t want to spend that kind of money on an 11 year old car. After conducting a search for a Urano Gray Passat R Line with the lighting package and black interior, I found one at Stone Mountain VW. I contacted the dealership and was very fortunate that Sung Hong was my salesperson. I called Sung on a Tuesday and explained that I couldn’t get out to see the car until that Friday. Sung was able to “hide” the car and had it waiting for me when I pulled up. Once I got to the dealership, Sung made the entire transaction as “easy as pie.” I got the car I wanted, the color I wanted, the interior I wanted AND best of all, at the right price! I see why Sung is the #1 VW salesperson in the state of Georgia! He knows his product inside out and knows how to make a customer feel comfortable. Muhammed Al-Tamimi was fantastic as well in the finance department. I would definitely recommend Stone Mountain VW and Sung Hong to anyone looking for a great vehicle and a wonderful deal. It was well worth the 2 hour drive from my home to Stone Mountain! I would buy from them and Sung again!

Mar 19, 2018

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Honest and enjoyable experience.

After dealing with a dishonest dealer, Stone Mountain VW and Sung Hong were great to work with. Sung was genuinely nice and easy to work with and our experience with him was outstanding. In addition to Sung, Tamimi and Kurt were very good to us. Although I live quite a distance away from the dealership, I plan on making Stone Mountain my dealer of choice for my next purchase.

Mar 11, 2018

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Great Service!!!!

The salesman and finance manager were both very clear and held great service. I was very much impressed on the smoothness and proffesionalism exhibited by each.

Mar 10, 2018

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Great service from Sung

I called in before and came in to complete it. Price was exactly as detailed online. Got all I needed. Great car, all round great experience.

Mar 08, 2018

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My new Passat

Sung was great, he tried his best to get me the best deal. He was very patience with me. At the end of the day I am happy customer.

Mar 07, 2018

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Personal and Professional Five Star Service

Sung Hong and his team are top notch. Thanks for the great new 2018 PASSAT . Mr Hong made me feel like I was part of the family 30 minute record!

Mar 04, 2018

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Great Buying Experience

I drove 300 miles and five hours from Tennessee to Stone Mountain Volkswagen to purchase a 2017 VW Alltrack S. I had been looking for Deep Black Pearl with Titan black interior. Stone Mountain had what I was looking for. After a couple of unpleasant experiences with other dealers, I contacted Sung Hong at Stone Mountain VW, made what I thought was a reasonable offer, and Sung and the Stone Mountain folks accepted it. My wife and I drove through some funky Atlanta traffic to get to Stone Mountain, but the trip was worth it. Sung was straight up and good to his word. The transaction with Sung and Tamimi was quick and painless. My wife and I got our car and were back home in Tennessee before sunset. If you are looking for an honest, no BS car buying experience, look no further than Stone Mountain, and ask for Sung Hong; he'll treat you tight!

Feb 21, 2018

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Fabulous!

My experience was excellent! Very personable and professional. From the receptionist ( Dee Dee) to the finance dept. I would recommend this dealership to everyone! Love it!

Jan 29, 2018

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Drove 70 miles one way, and it was worth it!

As the title states, we drove 70 miles for what turned out to be the best car buying experience ever. We drove past three dealers on our trip, and waved at them all on our return with our new vehicle. Having bought over 40 cars in my lifetime, I'm familiar with all the smoke and mirrors that go on once they get you in the door, but guess what - none of that here! Initial contact via phone was with Lynda, who assured me that they would make it worth the drive. Still somewhat skeptical (it's a car dealer afterall!) we agreed to meet Saturday morning. Upon arrival, Lynda met us and introduced us to Sung Hong, who showed us the Tiguan SEL we were interested in and took us for a lengthy test drive and showed the awesome features of the vehicle - this is one awesome SUV! Sung has an amazing sense of humor and truly enjoys what he does! I told them what we were looking to do, discussed our Jetta lease turn-in, and then they took care of everything. Initial price presented was what we discussed, we shook hands and the car went to detail. We then met with "Tamimi" who was thorough and low pressure on the finance side, and then waited for a few minutes more on the car coming up from detail. In and out in a little over 2 hours - amazing. And the young man from detail stood by the vehicle while we looked all over, and cleaned a couple of areas over again until we were satisfied. There's good reason these great people are the #1 volume VW dealer in Georgia, so if you live within 100 miles of this place and are looking to be treated with respect and courtesy, make the drive and ask for Sung Hong!

Jan 26, 2018

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Good dealership

Very good dealership. Our Salesman Sung Hong was very professional and made the experience very quick and enjoyable. I would definitely recommend it to friends.

Jan 22, 2018

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Great service

The atmosphere is professional and Wonderful and helpful staff, Sung was a great salesman who explained everything in detail. Came in and everyone was welcoming and enjoyable.

Jan 11, 2018

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buying a new car

I went in to Stone Mountain VW to buy a new car, and met Sung Hong who is really nice guy. He made me very comfortable while I was buying the car. Thank you!

Dec 30, 2017

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Very positive

Hospitality was fantastic! Song the sales person was great not pushy but knowledgeable and explained everything well . this is our first NEW car buying experience and Song made it easier helping make the decision.

Dec 27, 2017

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Great Experience!

I had a great experience at Stone Mt. VW purchasing 2018 Atlas couple of weeks ago. My husband bought a Jetta in year 2015 from another VW dealer and we were not happy with their service department, so we started to visit Stone Mt. location for any service needs. Sam at the service department was always helpful and everyone was very friendly. We were in need of either a van or SUV and decided to test drive Atlas. Mr. Sung Hong was our sales consultant and through out the whole process we were very pleased with his over all approach and willing to listen. I told him what I need, want and what I didn't really care for a car then he showed me exact match that was in my budget. I highly recommend Mr. Hong and St. Mt. VW if you are looking to buy a car soon.

Dec 27, 2017

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Amazing

Sung was amazing he took care of us in a very professional and fun way. He was amazing and very knowledgeable about all the cars.

Dec 27, 2017

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Pleasant experience

Sung Hong was knowledgeable and helpful. I would recommend him and the Stone Mountain dealership to anyone looking for a Volkswagen. Sung is very fair and honest. Thanks!

Dec 27, 2017

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Exceptional

Hing my salesman was very knowledgeable and helpful. The sake went smoothly and without a hitch. Signing the paper work was quick and easy. Great experience.

Dec 25, 2017

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Great experience

Sung was attentive to our family's needs and really made sure we were getting the car that we needed. He listened to our questions and was able to provide the information we needed. He was kind and respectful, and really made it a great experience at the dealership!

Dec 22, 2017

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Best car buying experience ever!!

Had the best car buying experience ever!!! Stone Mountain VW is the best place to buy a car. And take it from me as someone who hated the process of buying a car previously. My sales Sung Hong took the time to listen and find out what my needs were that I was looking for in a new car and also what my overall budget was. This is the guy you want to go to for your next car!! Also Kurt Mechling in the finance dept was just amazing as well. He went thru all the paperwork and explained everything so I understood fully. I will send everyone I know to Stone Mountain VW!! Thank you so much. Love my new Tiguan...

Dec 14, 2017

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ATLAS, salesman and dealer

Love my car!!! I bought a ATLAS few days ago, that is the best car ever!! And the salesman who helped is Sung was the best salesman. He is very intelligent about products they have and very sweet person. If you want to buy a car, you need to go to Stone Mountain VW and ask to help SUNG.

Dec 08, 2017

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GREAT!!!!!!

GREAT CUSTOMER SERVICE. MR SUNG HONG WAS GREAT TO WORK WITH.ME AND MY WIFE WERE VERY HAPPY WITH THE LEASING OF THE VW TIGUAN.

Nov 26, 2017

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Thanks to Mr. Sung Hong, today I could get my first car

Thanks to Mr. Sung Hong, today I could get my first car in my life. In the tough circumstance, he helped me to prepare everything. If you don’t want to waste your time to get a new car, or if you want someone to help from A to Z, or if you are in the awkward situation about finance or visa so that other dealers reject you, then you go now VW stone mountain and find Mr. Sung Hong.

Nov 25, 2017

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I recommend Sung hong.

Sung hong was very helpful in purchase of my car. He was very kind and recommended good car. Sung hong went above and beyond and provided us the best deals and incentives provided by Stone Mountain Volkswagen. Very good choice for me.

Nov 13, 2017

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Highly recommend this dealer

Service was very friendly. Sales associate and management was very helpful as well. The experience was wonderful and I highly recommend this dealer to other buyers.

Nov 01, 2017

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Very helpful

Irenes and Sung were great, very helpful and patient with my needs and wants! I appreciate all of their help, kept everything very professional and fun! Really made my experience less stressful.

Oct 31, 2017

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Great salesman

Greats salesman throughout the whole process. Great at negotiating prices and finding me the right car. Great timing as well , got through everything very swiftly.

Oct 09, 2017

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A Very Pleasant Car Buying Experience!

Stone Mountain VW is a great place to buy a VW. I recently bought my third car from them, and it was a pleasant buying experience just like the previous two times. Our salesman Sung Hong was very knowledgeable and respectable. He made the buying experience pleasant from start to finish. Great environment with great people, couldn't recommend them more! Check them out if you're looking for a car!

Sep 28, 2017

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Sung Hong was very helpful

Sung Hong was very helpful in the purchase of our new car. We really appreciated his knowledge and help with getting a service that we paid for during purchase for warranty taken care of expeditiously. He and Wes in service worked together wonderfully to get us a loner so I could continue daily life and be impacted very little.

Sep 26, 2017

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Happy customer

Very clean dealership everyone was well mannered the dealership work too help me get want I wanted and I was satisfied thanks too mr.sung hong and mr Mohammad Al -Tamimi!

Sep 15, 2017

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Experience

Bought my new car and Sung made it easy and fun. He did an excellent job of comparing different vehicles, features, etc. for me to help make the best choice.

Sep 10, 2017

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Very Helpful

Our sales rep, Sung Hong followed up with us after the sale to make sure we were happy. He helped me retrieve some items from our trade in that I had left. Also, he and Wes were very helpful in getting a warranty service taken care of ASAP. The were able to minimize the travel time for me back and forth to the dealership by providing valets. Overall, the dealership bent over backwards to earn our business.

Aug 28, 2017

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good price

My Church friend bought a car from Sung Hong. He was very professional and offered a great product and price. His service and effort were exceptional. recommend to everyone

Aug 26, 2017

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Awesome dealership.

Have used this dealership for years. Everyone is friendly and are glad you came. Very professional and helpful in sales and service. No need to go anywhere else.

Aug 23, 2017

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Same old Used car dealership!!

Brought our 2013 Volkswagen Jetta in to purchase it from our lease and part of the deal was to perform the 30K service. My wife brought the car in and they told her they did the 30K when they did the 25K.....not true! They refused to do the service. They didn't even rotate the tires the last time it was in which was for an oil change 4 years ago!!!! They are liars, deceitful and dishonest and with no moral code of ethics! So much for the owner being an Army Ranger....No integrity, no guts, no glory!

Aug 12, 2017

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Truly Exceptional!

As a person that has loathed the car-buying experience after one terrible experience; this was by far the best experience I have ever had. My boyfriend and I were in and out of the dealership with our new car in 2.5 hours. I greatly appreciate Sung and Kurt for making this the easiest and smoothest car buying experience for me. They were very kind and thorough. They explained everything including how the car functioned, how to use all the features, and all the fine details during the financing process. All dealerships want to make money but Stone Mountain VW is truly an exceptional dealership that strives to make all their customers happy.

Aug 10, 2017

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Awesome service!!!

I always receive excellent customer service from the Mr sung hong He's always friendly and does his best to get you on your way in a reasonable time. Plus they provide free bottled water and Starbucks coffee while you wait.

Jul 31, 2017

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Great deal

The cost and time it took was efficient. I got a great deal out of a really nice car. Sung Hong and John Bohn were exceptionally wonderful at making the car buying experience a breeze.

Jul 26, 2017

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Great Customer Service

Sung was awesome! Very knowledgeable about the cars and was able to get me a great deal without waiting all day. I couldn't be more happy with my experience with him and the dealership.

Jul 25, 2017

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"Great Gentlemen"

Being that I'm a female, I was treated with great care. Sung Hong and Tarik Dennie were very helpful. Everyone was very professional! This makes my 4th VW!

Jul 22, 2017

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Thankful

I am very thankful and grateful for the time and effort that Sung and Irnes put into making sure that I received the car that I wanted. I believe good things happen to those who wait. Stone Mountain Volkswagen family made it possible for me to drive off the car lot with my 2017 Passat

Jul 17, 2017

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Irnes Masic is the Best!!!

We got a new car from Stone Mountain VW back in May and it was quick and easy. Before we went in we called to get pricing and spoke with Sung Hong he told us to come in and that they would beat anyone else's pricing...that's exactly what they did. Met with Irnes Masic when we arrived and he found us a car within minutes. Process was fast and easy! Best pricing! Will definitely be going back when our lease is up! Thanks Irnes!

Jul 16, 2017

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Very pleased with this dealership.

Very happy with our experience with Stone Mountain Volkswagen. I would much rather drive further to get to a dealership I feel like I can trust and that will listen to what I am requesting and saying. So... prior to looking for my new car (2017 VW Beetle Dune), I did a lot of research on dealerships and narrowed my selection down to 2. I found the car I wanted on a different lot in the Atlanta area... but I don't do business like that anymore. My communication between the dealership is more important to me than price is. That's HOW important it is. With that said... Stone Mountain VW did not have the car I was looking for with a sunroof. A sunroof was one of the things I didn't want to compromise on. One of the salesman I worked with, Tale, made sure he knew what I was looking for and located TWO of these vehicles to have on their lot when I came in to visit. And... the vehicles weren't out in front for everyone to see... they were tucked away in the back (he knew I was coming). We ended up also working with Sung, and our experience with both salesmen was excellent. They made the process as easy as possible. They heard my requests and made it happen. The finance manager, Mohammed, was incredibly easy to deal with as well. In fact, the most personable finance manager we have ever worked with and we have purchased a LOT of vehicles. After the car was detailed, Sung brought around the guy that detailed it and introduced him to me and my husband. I liked that added touch. And, my limited contact with the service department showed friendly people as well. To me... there is nothing worse than a dealership that won't listen to you or one that treats women differently (the last car we purchased this was the case). I'm looking forward to having a great relationship with Stone Mountain VW and hopefully when I need my car serviced, I will feel the same way about the employees in the back. Good job, Stone Mountain VW! I'm impressed with your dealership and I'm spreading the word.

Jul 15, 2017

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Great service

He was so nice and kind. Also, give to me great deal. Thank you so much. I will introduce my friend to go meet him and purchase new car there.

Jul 10, 2017

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EXCELLENT Experience and recommend Stone Mt. VW

What an EXCELLENT experience in leasing the Jetta S yesterday. I have purchased or leased a number of cars and this has been the most professional, courteous and best experience I can remember. Sung was absolutely a great person to work with and extremely sincere and again, professional. Joseph, sls manager, your efforts are extremely appreciated. Finally, Kurt- we enjoyed the NY connection and how easy you made the completion of the financial package very straight forward, without the hassle sometimes felt in other dealer and previous transactions. Again, thank you all for your help. Regards,

Jul 07, 2017

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#1 VW dealer in Georgia for a reason

From start to finish, fast and enjoyable experience at Stone Mountain VW. Sung Hong greeted us at the door and patiently helped us through the entire process of purchasing a vehicle. Sung was knowledgeable and transparent with car selection, and I left the dealership with the exact car I wanted. If you're looking for a genuine and hard-working dealer to help you with your VW buying experience, I highly recommend asking for Sung. I will definitely be coming back to this dealership in the future.

Jun 27, 2017

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Great car great service

Sung Hong did an amazing job!!! Great service!! Very easy and painless. Would highly recommend to everyone. I went there worried about the outcome but they made me feel welcomed and relaxed. Thanks again!!

Jun 27, 2017

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Outstanding experience!

My experience was outstanding. Great service, great staff, and a great selection of cars. Sung Hong was very patient and friendly with me throughout the process of buying my car. Amazing worker. I would come back to buy another volkswagen again at this dealer for a third time. Excellent!

Jun 27, 2017

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Overall positive experience...for car buying.

It's a car dealership, most operate about the same. My salesman Claude was awesome although I didn't like his boss. Otherwise a great experience.

Jun 16, 2017

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Very nice experience.

Had a very good experience with Sung Hong in purchasing my 2017 Alltrack. He did a great job explaining the features of the car in comparison to the Sportwagon that I was considering.

May 30, 2017

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Phenomenal Service for a new VW owner

Today I traded in my beloved 2005 Volvo V50 for a new GolfTrack and I absolutely love it. The service at Stone Mountain VW was top notch. It's no wonder they are so highly rated for VW dealerships in the Atlanta area. I worked with Sung and Mohammad who were very knowledgable and willing to work and negotiate with me to come up with an awesome offer. Fantastic service and a fantastic car, it deserves all 5 stars!

May 23, 2017

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Excellent

the staff at this dealership is incredibly helpful and in no ways pushy.The sale was effortless and stress free. I will defiantly bring my business back here again.

May 14, 2017

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Took the edge off! #gratfeul

Last weekend we had a great car buying experience with Sung Hong. He was very knowledgable, understanding of our needs, and amazingly helpful. He wasn't pushy and even had an excellent sense of humor, which always takes the edge off! I was very grateful to get him as our salesman, and we agreed easily that we would buy another car from him anytime!

May 14, 2017

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Great Experience!

The personnel were very attentive, and helpful. It was not just about the sale, it was a great experience and quick process. Kudos for Phillip and Sung.

Apr 26, 2017

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AWESOME EXPERIENCE!!!

I spoke with Jack about a trade in and he Did all he could to make buying a new car easy, he return all call and made sure I was informed on everything that was going on....... THANKS JACK, SUNG AND JOE.... I love my new Jetta

Mar 23, 2017

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Sung is the best guy for you !

Sung helped me for purchasing VW Passat 2017. He was really nice and kind all the time. Even after I purchased my car, if I have any more questions or concerns, he was there for me. I highly recommend Sung as your dealer. He is the right guy.

Mar 08, 2017

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Amazing staff, wonderful dealership

My visit to Stone Mountain Volkswagen was extremely pleasant. The salespeople I worked with, Sung and Mohammed, were exceptionally accommodating and helpful. I highly recommend this dealership if you are looking for a Volkswagen, and I will absolutely buy from them again in the future.

Feb 28, 2017

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Services was great ever!

present vehicle, explaining financial method, guide to places, explanations for the functions in the car after purchasing...... everything was great. Also, the financial manager was kind. All the procedure of services are so fast and sound.

Feb 27, 2017

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Great Prices and Great Customer Service

I had a great experience with this particular dealership. They have great customer service and great cars. This is our second car from this particular dealership and we continue to purchase from them. Our dealer was Hong, and he was extremely patient with us even though we were still in the process of deciding, and he did his best to match the price we wanted. Thank you Hong and VW!

Feb 16, 2017

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Sung Hong is the best

I had Sung Hong as my dealer associate and he was AMAZING! I got a 2017 Jetta and am completely happy. Everyone was incredibly helpful, but the highlight was definitely Sung.

Feb 11, 2017

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Great

Sung was great. Everything went smooth and fast and I left with a great car and a smile on my face. I would definitely recommend sung

Jan 23, 2017

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Best Customer Service in Sales

Our Sales Representative Sung Hong is the best. We received 2 leases through him for my mother in law and my friend. He made us feel at ease through out the whole process. Even stayed after hours to make sure we were comfortable with the new vehicle.

Jan 19, 2017

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Great customer service

My experience here is great. Mr. Hong helped me with detailed explanation of Tiguan W and helped me made the final decision. He is professional and patient!

Jan 15, 2017

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Great service

Stone Mountain VW always goes above and beyond for me to ensure I have a good experience. From the service department to the sales staff, everyone greets you with a smiling face ready to help. Sung Hong is my sales associate and I would highly recommend him to anyone looking for a new VW. Sung Hong and Irnes Masic did not try to push me into something I didn't want and got me in my dream VW. If your in the market for a new car check out Stone Mountain VW, you won't be sorry.

Jan 12, 2017

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Sung Hong! Thank u~

I got the good sevice n good deal for a long time. He was so kindly n friendly.^^ Thank you mr. Hong! N mr. Joseph!!!!!!!!!

Jan 04, 2017

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Overall It Was A Good Buying Experience

Outside of the normal pains of buying a car and all the back and forth over price, I was satisfied with my buying experience at Stone Mountain VW. You should not hesitate to go there if you're in the market for a VW.

Jan 03, 2017

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Quick and Ease

Sung and Kurt were able to got me in and out of the dealership quickly, with a great new car and a far lower payment.

Jan 03, 2017

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Wonderful quick and painless

Wonderful experience quick and painless Would recommend to anyone Sung is funny and very helpful I don't remember the name of the finance guy but he made the experience easy and quick

Dec 30, 2016

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Went in planning to shop around ...

... And left with a brand new 2017 Jetta SE! I was planning on buying a used car, and Sung Hong ended up dazzling me with the features of brand new Jetta. I expressed my concerns of being able to afford a new car within my budget, and he was able to help me with financing terms and also getting a killer deal on the car! I love my new Jetta and now everyone in my family drives a Volkswagen! Highly recommended.

Dec 29, 2016

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You will not regret choosing Stone Mountain VW!

I am a foreigner and I bought a new Jetta this week assisted by Mr. Hong. Even though there were a lot of restrictions as a foreigner, he tried his best for me and suggested new and better deals. Despite of being late night around 12am, he smiled to help us carefully. And I could feel that he truly loves his job! So, I strongly recommend this dealership!

Dec 29, 2016

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great dealership with integrity and the kind services

I got two vehicles from Stone Mountain Volkswagon. They always try to provide with great services that cover the customer's needs. I would also like to recognize Sung Hong as a great serviceman with great integrity and his servicemanship. I am very satisfied with the cars that I got from Stone Mountain Volkswagon.

Dec 27, 2016

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Exceptional Service

I Love my new Passat! Thank you Sun Hong for your exceptional service and courteous and professional assistance in making my car purchase. It was a pleasure working with you and I would be proud to recommend others to you for assistance. I can't begin to express to anyone how excited I have been to purchase my new car and working with you made the experience even more special! I have told everyone about the personalized service I received and they too are amazed! Thanks for making my very special day even more special by treating me like I was the only customer in the showroom! Everyone in the dealership was exceptionally courteous, friendly and professional. It's no wonder your dealership has such a wonderful reputation!

Dec 27, 2016

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Awesome car buying experience!

Thank you Sung Hong for making my new car purchase a great experience! I was so excited about buying myself a new car and your courteousness and professionalism made the experience exceptional. Thank you for making me feel special!

Dec 21, 2016

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Nice experience

Nice experience, when I arrived I was not sure I was going to buy anything but I ended up with a brand new Jetta and it's beautiful

Dec 14, 2016

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my dealer was best of best

thank you for help me to buy a nice car! it was my first time to buy a car but Mr. Sung was too nice

Nov 29, 2016

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Pleasant experience, super easy process, and a fair price

After researching all the dealers in the greater metro area, I contacted Stone Mountain VW because they had the best price on a 2017 Sportwagen. Sung Hong couldn't have made the experience more pleasant. He was very knowledgeable, easy to work with, and I was happy to not have to spend a lot of time buying a car. I highly recommend Sung and Stone Mountain VW.

Nov 25, 2016

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Passat Purchase

Met my price with very little haggling which I detest doing with dealerships. Honest answers to all my questions and very little pressure to make the purchase. Very satisfied with the purchase and the salesman was very patient to explain the operation of the car.

Nov 20, 2016

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Loved It!!

I was able to get my first car today with the help of Sung Hong-- he was super nice!! Finance manager Joseph Park was super nice too!

Nov 19, 2016

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Purchased 2016 Jetta as replacement for TDI sportwagen

All the employees were very helpful. We didn't make formal appointments, but were taken care of by other employees. All of the sales team seem to work well together. Good experience, would recommend the dealership.

Oct 31, 2016

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Great experience

Song and tamimi was phenomenal ! One of the most smoothest car buy experience that I ever dealt with . They demonstrated exceptional product knowledge and we're extremely patience . When I got to the dealership they were both currently with customer , although they weren't able to help me then and there they always made sure to check up on me when time permits ! I got an unbeatable deal !

Oct 20, 2016

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New car

My experience here was very professional, I got a great offer, they treated me with respect, answer my questions, and let me feel welcome. I will be buying more vehicle from them in the future.

Oct 11, 2016

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Had great time at VW stone mountain!

We couple had a hard time to get a new car as an international student, however, after we meet Sung Hong at VW of stone mountain, things got much easier. He is friendly, professional, and respectful of our needs and preferences. Unlike at many dealerships, he doesn't try to price-gouge you or pressure us into buying something we don't want. He is also very knowledgeable about their vehicles, and will gladly take the time to show us all the features. Highly recommended for anyone shopping for a VW!

Oct 04, 2016

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Awesome place to purchase a vehicle

The whole atmosphere of the dealership was bright. Especially salesman Sung Hong helped me and my husband so kindly with a nice and humorous manner. His explanation about vehicles and finance was very detailed and thorough. He worked so hard to work out our deal. He gave us the best deal! Finance manager Joseph Park was very helpful and kind, too. Thank you Sung Hong and Joseph Park! Thanks to Stone Mountain Volkswagen!

Sep 30, 2016

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I was excellent experience.

I had a great experience purchasing my tiguan from Sung Hong at VW Stone Mountain. As others have already said, he was kind, humorous, and worked patiently with me to give me a good deal.

Sep 01, 2016

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GREAT SERVICE

Sung Hong has been really nice, patient and helpful when helping us finding out the car we want. Also, he is handsome and humorous. I would recommend you turn to him if you want a volkswagen.

Aug 09, 2016

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Nice, friendly and professional

I bought a golf 2016 a week ago and the whole experience I had at the dealership was great. I was assisted by the dealer Sung Hong, and he was really nice, friendly and also professional. He offered me the best deal ever, and my car and other paperworks were amazingly well prepared! I could tell that this dealership is well organized and professional. I would definitely recommend Stone Mountain Volkswagen If you are interested in vw.

Aug 08, 2016

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Mr. Hong is a "Great Salesperson" (08/05 - Tiguan)

I wanted to take few minutes to rate my recent experience at Stone Mountain VW. As I rated with 5 stars, it was a very smooth process from beginning to end. Mr. Hong was very knowledgeable of the vehicle and lease contract. Further, his approach was quite relaxed and there was no pressure from him at all. I would recommend this person for people around me. Thank you, Mr. Hong.

Jul 30, 2016

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It was a great experience!

Thanks to Sung Hong. He was so helpful, humorous, and kind. It was a great experience to buying my 2016 passat. I would recommend him and this stone mountain volkswagen to everybody.

Jul 29, 2016

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Excellent car buying experience

I leased a new 2016 VW tiguan r-line. Sung Hong made excellent car buying experience and i love my new VW tiguan r-line. I recommend to everyone!! He was honest and kind. Once again i recommend stone mountain VW to everyone.

Jul 27, 201