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Carlos did an amazing job of getting us the perfect car! Great experience and no surprises! Rick was excellent and made it a quick and painless process.
The whole time they made sure I got the best deal possible and all I can say is that I’m happy I would recommend
Carlos was so helpful and direct. He made the whole process a breeze. I am so happy with the service I received and my car. I will recommend him to everyone o know looking to get a new car.
Carlos was very professional, knowledgeable, and personable, and provided outstanding customer service. My wife and I stopped in with intent of just looking at one vehicle, but ended up leaving with two, due to the great service from The entire team at this dealership.
Had a very easy and pain free experience purchasing a new car at Stone Mountain VW. Carlos was very helpful and had all of the info I needed and worked with me a bit. They went above and beyond, even going to get me some lunch and driving delivering my new car. Would highly recommend this dealership and Carlos.
Carlos worked SO hard to find me the perfect car and the right deal and after 2 days he did it!! Thank You so much to you and Lori for all of your help!
I found the car I wanted searching cars.com. I contacted the dealership and explained I was from out of state and wanted to buy a car they had on the lot and would put down a deposit to hold the car. They got back to me within minutes saying if I wanted to fly in they would pick me up at the airport and also would get a shipping quote to me asap if I wanted to go that route. This was so easy. I opted to fly in to Atlanta; they picked me up at the airport. In 45 minutes I was at the dealership looking at my new car. Lynda and Carlos were great to work with. Lynda was my online contact and Carlos was the one who walked me around the car and explained all the cool features. If you are from out of state and see the car you want at this dealership do not hesitate to move on the deal. It's easy and fast with no games or gimmicks. It would have been nice to get something thrown in like an emergency kit or rubber mats but no worries I am a happy customer.
Helpful staff I only got 1 key , that was the one thing I didn’t like. And I have warning light now., other than that everything is good.
Big thanks to Irnes, Carlos & Kurt for the great experience! The 6 hour drive from Kentucky was definitely well worth it. Great service and experience!
Leasing from Stone Mountain Volkswagen dealership was a great experience. They had exactly what I wanted (Atlas) and Carlos Miranda made sure all my questions were answered.
We had a great experience at this dealership. Carlos and Lori were excellent and not pushy at all. I would highly recommend them. The finance manager was also excellent.
Carlos Miranda was awesome! Made the entire process smooth and easy to deal with! Found what I wanted. The wait to get to financing was less than 30 minutes. Thanks guys!
Really great customer service with a "can do" attitude. This was a spur of the moment purchase, however I did not feel pressured into buying. The communication was great and they kept me in the loop at every step.
We just bought a 2019 VW Atlas from Deni and Carlos. They were professionals and polite. We enjoyed the experience there. They did what they said, above and beyond! I personally disliked dealerships in general, but stone mountain VW have a superb service. I highly recommend them
I have bought numerous vehicles from dealers across Atlanta area. This was by far the best experience I have had buying a car. Carlos was amazing and very helpful. At no point did I feel like they were playing games or using pressure sales tactics. Over an hour past closing time, he spent the time to show my kids ALL the features of their new Jetta. I will definitely return and recommend Stone Mountain Volkswagon to anyone looking for a fair deal on a car.
First time leasing a car and the process was very smooth. Carlos made sure I got what I was looking for. Would definitely recommend them
This dealership is very genuine.They make you feel at ease with the stressful task of buying or servicing a vehicle, and they work with you providing many combinations of options to get what you need done at a fair price and acceptable timeframe.
Irnes and Carlos were AWESOME. They helped us find the right vehicle and closed the deal with no pressure at all. Would highly recommend to anyone!
After being subjected to the stereotypical car dealer routines elsewhere in ATL I found myself here from a car they advertised online. True to their word... the price WAS the price.... no bogus unqualified piled on discounts to get me in the door. I ended up with a loaded better car than anywhere else at prices lower than any other dealer and the lowest interest rate available.. What’s not to love about that?? Carlos Miranda was excellent! Knowledgeable, helpful and no pressure. From greeting to delivery I was out in less than 2 hours with my new car. Don’t go anywhere else. Start and finish here! First rate experience and I am demanding and tough to please.
We really appreciate the assistance from Carlos Miranda and the sales manager. Kudos also to the members of the service department. We were able to purchase one car and have the other serviced on the same day.
My family and I really appreciate all the assistance from Carlos and his sales manager in helping us get into the car we really loved!
Carlos did more then a great job helping me with my purchase it was the best experience ever 100% stress free very helpful and professional. I highly recommend this dealership and highly recommend carlos. If i can give more then 5 stars I will.
Everyone was so nice! Victor was amazing and professional. Also a great teacher. If I was able to give him 10 stars I definitely would. Thanks!
Carlos made this experience as stress free as possible. I anticipated a lot of hoops to jump but this was easy. I also appreciated the Starbucks coffee. I would definitely go back.
My first contact with Stone Mountain VW was through the internet. Bought the car 2 days later. Carlos was great! I feel like I paid a fair price for my 2019 Jetta.
I sent an email inquiry, I was contacted immediately. I set an appointment, traded my old car and drive off in my new one in barely 2 hours,
Sales and finance people are outstanding! Very people oriented environment. Will recommend this dealership to everyone I know. Don't hesitate to come here when you need a car.
Tony was awesome he answered all of my question and he did a Great job at getting me the car I need. I was in need of a car and Tony made sure that I achieved my Goal
Awesome experience from. Carlos online to Tony in person Tony really put the icing on the cake with all the leg work and Tony did it with a Smile. Thank you
This dealership made buying a car a pleasure. They delivered what they said they would. Carlos Miranda is a wonderful salesperson. He was both professional and personable. Although, I spent less time with Mohammed Al Tamimi it was very clear he was very knowledgeable. I feel that Stone Mountain VW bothers to search for people who take their business seriously and it shows. The entire transaction was smoothe.
My experience was very smooth. I had a specific car in mind, and they weren’t pushy about buying a newer, more expensive vehicle. The entire team, from the initial returned call to the financial manager, was very considerate and helpful, willing to answer any questions I had about the process, car, and anything else. I whole heartedly recommend them!
I went to this specific car dealership because it had the year, make and model of the car that I wanted upon entering I was greeted by Carlos who was absolutely amazing. He went above and beyond to get me this car. Then I was greeted by Kurt in finance am absolute delight. If it's for you it's for. Go and get yours like I got mine.
My experience at Stone Mountain Volkswagen was a great one. From the moment I step out of my brothers vehicle I was greeted and treated like a family member. Being my first encounter with this dealership I got to say hands down they are one of the best. The chemistry of the information and transaction was a if we had known each other for a very long time. Very knowledgeable and always working in the best interest of the customer.
The team at Stone Mountain was excellent from start to finish. I’m thrilled with my purchase and would recommend them without hesitation. Thank you!
As a young single woman it can be very intimidating to buy a car alone and it’s easy to feel like salespeople are playing games with you - not at Stone Mountain VW! They are very fair, and did not try to take advantage of the fact that I’m young and naive. They are pleasant and helpful throughout the process. Carlos and Kurt in particular were excellent to work with!
Stone Mountain Volkswagen was the perfect place for me to get my first car. Carlos was a big help. When I told him what I wanted in a car, he new exactly where to find it and provided excellent customer service.
I returned a VW Passat after my lease expired, with the intention of getting another VW at the same Dealership. I will not mention them because they rather disappointed me. We then looked at several other vehicles at various Auto Dealerships all of them going round in circles to sell us a car. Deciding on a VW, we went to the place we should have gone in the first place, Stone Mountain VW. Carlos Miranda managed to give us a deal we could live with, going far beyond our expectations, particularly in view of our previous experience when we returned the Passat. He was patient, courteous and enjoyable to work with. Car buying is not one of my favorite things to do, but Stone Mountain VW and in particular Carlos and the finance team has restored my faith in the automobile business, I would not hesitate in recommending these guys if VW is in your future as a means of transport.
This is the best dealership that I have been to. Miguel, Carlos, David, and Kurt made the whole experience amazing. At first it seemed like I wouldn’t be able to get a deal due to how much debt I was rolling over, but this whole team took the time and made sure I could walk with the car I loved and out of a money pit car that was not worth it’s weight. They made sure that everything was what I wanted and also made sure that I was comfortable with everything. I am so happy with this car and I recommend that anyone goes to this dealership. It is the best place to go to and I was not there for a long time
Carlos Miranda is an awesome salesman, He was very patient and help with my car buying experience. I would highly recommend my friend and family to him. Also I forgot to add The Finance guy Mohammad Al Tamimi world class gentlemen he really took the time to help me get the best possible deal..Thanks Guys!
This is an amazing dealership. We travelled from Florida twice within 2 moths to buy two great Volkswagens. They had the best deals, the best selection, and best sales people ever. It was a pleasure to buy from Carlos, he was super helpful and friendly. Highly recommend!
Thank you Stone Mountain Volkswagon for your overall care, consideration, and customer service! We had an awesome salesman make our experience even more worth our while to drive over 4 hours to get our perfect vehicle, Carlos Miranda! He's the BEST!!
I bought my first car here in 2009 and when I returned in 2018 it was the same great service and better prices than other VW dealerships in the Atlanta area. Carlos Miranda was patient and was awesome with his follow up when I needed to go home and sleep on the real. The Tiguan is perfect for my first SUV/Crossover. Stone Mtn VW had a unique one just for me that I know I won’t see on the street.
I’ve never been to a dealership where they delivered everything they promised! Carlos was AMAZING!! He was quick and efficient and even helped me understand the new technology my new car had to offer! He really took his time to make sure I understood the process and it was soooo fast! That was the best part other than me driving off in my brand new 2019 car. Thanks sooo much Carlos! I really appreciate your service!
I always find the car which I need at the best price. You always get the best service and you don't feel pressure to take your decision..
I've purchased many cars and trucks during my lifetime. Stone Mountain VW is by far the best dealer that I have ever done business with. This is my 4th VW since 2011 and I'm sure there will be many more in the future. They have the best selection, prices and customer service. Carlos Miranda is an outstanding salesperson. Thanks again for the great deal on our 2018 Tiguan!
For a long story short Ive been surfing around for an SUV almost a year now. I was trying to get the best deal I could find. I contacted numerous dealership bit for some reason Stonemountain Always seen to pop out. I decided to go to the dealership not knowing whst to expected, where Carlos recieve me. Im very specific buyer and I kbow that sometime kind of imposoble but Carlos was very patient and understanding through out the whole process. At one point i though that i will leave the dealership empty handed since we couldn't agree on price point. But Carlos didnt give up, he was able to give me a price that I couldnt refuse. At the end of the day I left the dealership with my new 2018 Atlas with the spec that I wanted and very happy. Thank you Carlos for making it possible yoh where awesome. If you decide to go to stonemountain vw request Carlos as your sales person he is the best.
Excellent experience buying our new 2018 VW Tiguan. Carlos and Tamimi were both very friendly and helpful. Carlos was very knowledgeable and got us our Tiguan at a very affordable price while Tamimi guided us through the paperwork process. Both Carlos and Tamimi made this one of the smoothest and pleasant sales experiences we had so far.
VERY VERY satisfied with this dealership! My dealer, Carlos, was amazing. He answered all my questions and got me all the help I needed. I was very particular in my choice for a car and he found the best fit for me. He waited for me to drive in and stayed after hours to close our deal. I'm very thankful for my new car and this wonderful business. The highlight was Mrs. Angela who is THE SWEETEST receptionist I've ever encountered. She got us refreshments while we waited and chatted us to see where we had driven in from. Kudos to Mrs. Angela and the whole VW team at Stone Mountain Volkswagen! Also, props to Kurt in finance for explaining everything in detail about payments and insurance coverage.
No pressure. Friendly conversation to get to know you and you to know him. The dealership was very clean and the staff very professional. The most pleasant experience I’ve ever had buying a car.
Carlos was so helpful making my out of state purchasing experience incredibly convenient and enjoyable. Great customer service with Mohammad as well. I was under a time crunch, and they couldn’t have been more efficient. Thank you!
Thinking of buying a car, think of Stone Mountain Volkswagen !!! .. thats what I could say by my experience. The best car dealer out there in GA. Have never ever had such a car buying experience. Have seen many dealers but Stone Mountain Volkswagen is completely a different story. Carlos M and Tamimi M were exceptional in their service. Best sales/finance execs that I have ever dealt with.
We had a great experience at Stone Mountain Volkswagen when we purchased our 2018 Volkswagen GLI. Carlos Miranda was the sales person we talked with and he exceeded all of our expectations. As former Volkswagen owners, we were glad to support the Volkswagen brand once again. We live outside of the Metro Atlanta area and we had been searching for a vehicle like the one we purchased. We researched for a particular vehicle online, and Stone Mountain Volkswagen had the vehicle we wanted. We had a great experience when we purchased our first Volkswagen from Stone Mountain Volkswagen (Dwight Harrison Volkswagen) in 2003, so we didn’t hesitate to return and test drive the vehicle. Carlos was extremely professional and cordial, and he answered all of our questions. Even though we didn’t make a purchase on the same day that we took the vehicle on a test drive, Carlos was available to answer all of our additional questions via phone/text/email. After a week had passed, we finally made the decision to make a purchase. We called Carlos and asked if the vehicle was still available.....and it was still available. We came back to Stone Mountain Volkswagen and the purchase experience was wonderful. Some of the same people who worked at the dealership when we purchased our first Volkswagen are still employed there, and for us it was a reunion of sorts. We are pleased and happy with our 2018 Volkswagen GLI and it is absolutely fun to drive. The price of our vehicle was on target and we couldn’t bypass this opportunity. Also, the features and size of our vehicle match our lifestyle. The warranty package, gas mileage, and maintenance plan are impeccable! Thank you to Carlos Miranda for making it happen! T. Murrell & P. Lee
I had an amazing experience with Carlos and Chantelle. I brought my family of five to the dealership and they assisted me with amazing customers service. I knew exactly what I wanted and they made sure to get me in the car of my dreams. He and Chantelle also partnered together to keep my girls occupied while I was signing all of the paperwork with Kurt. I liked the fact that neither he nor Chantalle wasn't salesy at all but listened to my concerns and made the best offer to fit my budget. Kurt worked hard to offer me the best price. Carlos and Chantelle kept in touch with me and even sent my girls a note a month after my purchase which means they valued my family and business. I am happy with my purchase and look forward to working with both of Carlos and Chantalle in the future.
Great service and excellent customer service. They took my negative equity. Carlos Medina is a great guy with a genuine will to help. I'll recommend it!
I have had Volkswagen's for the last 15 years and have never had the experience with a sales person as wonderful and kind as Carlos Miranda! He took his time and I never felt any pressure to buy. I had a TDI Passat in the past and loved it. The last year the diesel was made was 2015 so I had to buy a used car. As I was leaving the dealership I noticed a slight problem and called Carlos. He said to bring it right back. I turned around and came back to the dealership. The problem was fixed the next day and I couldn't be happier with the car and with Carlos. I would recommend this dealership and to always ask for Carlos! He is the BEST!
I’ve purchased 2 vehicle from Stone Mountain VW, and Carlos made my 3rd car buying experience amazing. I never once felt pressured or obligated to pick a certain vehicle. My wife and I was able to get exactly what we want for the payment we wanted. Thank you Carlos!!
Buying a car in never fun...until now! Carlos Miranda was AMAZING! He knew everything about the products. We tend to be very difficult customers with a lot of boxes that we need ticked and Carlos ticked them all. They were able to get us exactly where we needed to be without us having to make concessions. This was our first VW purchase and we've now found a dealer and sales team that we actually will be happy to work with again for future needs. Financing was smooth as silk with Mohammad, couldn't have been any better. Customers for life now!
I am very pleased with the services provided. I came in spoke with Carlos about what I was looking for and the price range that I was looking to be in. And he found the perfect car just for me and my daughter. For my third time purchasing a car I must say that my experience here with Carlos was the quirkiest ever. Thank you Carlos your the best. also Mohammad was great as well.
We had been to several dealers looking for the perfect car at the best price. We found it here. Carlos was very helpful and professional, he knew he vehicle inside and out and was able to get us a better deal than any of the other dealers we had been to previously. Mohammad in finance has a great attitude and explains everything thoroughly. We absolutely would purchase another car here!!
Carlos Miranda is an extremely knowledgeable sales person. He listen to our exact needs and guided us through the deal process without any funny business. He is a true professional, a great asset to the dealership and a fantastic brand ambassador for VW. Hats off to Mohammad in the finance department! A great story teller who gets the job done efficiently. Overall, probably the best car buying experience we have ever had. Carlos will come highly recommended and we look forward to future business!
Carlos and David did a great job. The Golf we were interested in had to come from a different lot. It was there waiting for us when we arrived. The process was painless from start to finish. Very friendly low pressure environment. We have purchased 10 vehicles from them over the years. Looking forward already to number 11.
Carlos was very patient and understanding in our choosing of the right car that fit both out budget and needs, and went out of his way to get the best deal he could. He also managed expectations when an unforeseen recall complicated the deliver process right after committing to a purchase and ensured we received the necessary information. Tamimi was equally as accommodating and thorough in the financing process. Overall, happy with our decision to buy the vehicle we did at the dealership!
Carlos and Brian were friendly, informative and professional. I felt comfortable that were giving me the best deal possible and that I could trust their opinion. When we got the monthly estimated rate back and it was a bit out of my price range, Brian went out of his way to make sure we got it to the price point I could afford. The attitude and positive energy at this location is far above any dealership I have been in. I will highly recommend this location to anyone I know looking for a vehicle. I could not be happier with my purchase and experience at this location!
Carlos was very professional and knowledgeable. We enjoyed our car buying experience. Finance manager was very friendly as well. Would buy again from Stone Mountain
I drove from Jacksonville to Atlanta to have get an amazing deal from Carlos and Stone Mountain VW. Everything was as promised and was taken care of completely by them. Highly recommended.
Awesome place!! Carlos Miranda worked with me and he was great!!! I'm fully bilingual but it is very comfortable to deal with car buying process in your native language (this case Spanish) - so I was very pleased to work with Carlos everything in Spanish. He definitely will take care of you!!! Highly recommended!!! -trust me, for me to leave a review is because it was a SUPER GOOD EXPERIENCE!!!
I just bought my second car from Stone Mountain VW and worked with Carlos. He was amazing! He helped me find exactly what I wanted. I couldn’t be happier with my new car and the great customer service from Carlos! Highly recommend this dealership.
Most awesome and patient salesperson I’ve ever met ! Carlos & Kurt took the time to explain everything step by step. Would by again ! Love my new car !
Carlos made purchasing a new vehicle easy and stress free. He was straight forward and at no point did I feel like I was being taken advantage of.
Service was great and Carlos was amazing! He knew exactly what we needed and saved us a lot of money as a result. I would definitely come back to this dealership in ththe future!
I just bought my second car with the dealer and I got the same great service that I get the first time. I am so happy with the service that if I decide to buy another car will be with Carlos Miranda and Stone Mountain VW
Irnes helped me make my car buying process as smooth and painless as possible. They were very friendly and up-front with all information in helping me select my new VW. Five Stars! Definitely will buy again from him soon !!
I was in a bad car accident which resulted in my car be totaled and I had been with my rental for some time. It was time for me to purchase my first car with no co-signers. I was nervous and I was working with another salesmen at this office and we got nothing accomplished. I left because we could not come to a good medium for the car I wanted to purchase. I’m sure the other salesmen was rarely new and doing what he could but when I went home and found an even better car for an even lower price I returned and Carlos took very good care of me and my Family. The finance department attempted to sell me the car for another price and Carlos feed of of my energy and came back with all the correct things (advertised price)!On the test drive he should me all the wonderful things my car was capable of doing, The safety features that came with my car and gas mileage , how to program my car so that it fits me! CARLOS WAS AWESOME!
Carlos was great! Didn’t feel hassled and he knew exactly what we needed! Quickest and smoothest car purchase ever! I would definitely return to this dealership in the future for future car purchases!
Carlos Miranda was very helpful with deal and gave me a lot of space to consider the terms of the deal. He’s a cool guy some good convo’s and laughs... Well done sir, keep up the great work...
Carlos Miranda is a true professional. I came in and he made me feel comfortable about purchasing a new car. He didn’t pressure me or try to sell me something beyond what I could afford. He let me take the lead and showed me only what I was interested in purchasing. I would recommend this Volkswagen dealership to anyone who wants thorough customer service. I was there an hour after closing time and I still was not being rushed. It was a great experience and I bought my car on my very first visit!!
5 star rating for Stone Mountain Volswagen. Easy, no nonsense purchase with zero haggling, and an experienced, knowledgeable salesman, Carlos Miranda. Found the 2018 Atlas on line, and Carlos was able to deliver the vehicle, as promised. Easy transaction. This was the second vehicle I had purchased through Stone Mountain Volkswagen, and I will continue to do business with them in the future.
Gave the rating that I gave do to the fact that Carlos very knowledgeable and informative about the Atlas. Made my wife and I feel very comfortable from the moment we shook hands. Carlos made this the most pleasurable experience for what I thought was going to be very stressful. I would buy another vehicle from Carlos and Stone Mountain VW when the time comes.
Mr. Miranda Made my car buying experience a breeze, he was very strait forward about the car and didn’t play games with the pricing and was both knowledgeable and incredibly polite. Also the sales manager Mr Tamimi was both funny and informative. All around I would say this was the easiest and least stressful car buyin experience I’ve ever had and as long as I am in Atlanta i will be buying my cars at Stone Mountain VW.
I live in the Nashville, TN area, and this is the third vehicle that I've purchased from an Atlanta area dealer. This was the easiest transaction I've had thus far, and one of the easiest I've ever had out of the roughly 2 dozen vehicles I've purchased. Carlos Miranda is highly professional, prompt, courteous, and respectful. I was never pressured, but he was willing to work on my terms and provide me with the information I wanted and needed to make a purchase decision. Everything was handled either via E-mail, text, or phone when necessary. I had a trade in, and that was also handled via iPhone photos that were texted over. Also, the Finance Manager, Tamimi is wonderful to work with as well. He's polite, kind, and respectful. I don't know if they'll have what I'm looking for when I go to purchase again, but if they do, you can bet I'll be calling on these guys. A++
Carlos, Brian and whole team were very professional. We didn’t feel any pressure and after all we got the best deal in town. My new car is second addition from this dealership. Thank you guys!!!
I recently purchased a new VW Jetta Wolfsburg from Stone Mountain VW. Carlos Miranda was my salesman. I really enjoyed working with Carlos. Carlos made the car buying process easy and comfortable. No pressure sales tactics were used. He is very knowledgable about VW. Carlos answered all my questions I had about the Jetta and the finance aspect of the deal. This was an enjoyable experience! I highly recommend you seek out Carlos to sell you a Volkswagen. Thanks Carlos!
I hate car shopping. It's overwhelming, there's an abundant amount of dealers in the metro Atlanta area, and I wasn't picky after driving the same car for nearly 10 years. Thankfully, Stone Mountain Volkswagen was available to turn all of that around. I went out there simply because it was one of the most affordable dealerships (they do VOLUME). Carlos was my sales assistant and he was AWESOME. Came in late on a Thursday night at 7pm, drove off at 10:30pm that same night with a new car. I never felt pressured, intimidated, or worried. Every individual I interacted with was respectful and appreciative of my business. A special shout out to Kurt for not rushing me through signing forms at 10pm when his wife was waiting for him. Thank you, Carlos & Stone Mountain Volkswagen!! I'm happy in my new Tiguan!
We have bought 6 cars from Stone Mountain Volkswagen and continue to go back because of the excellent way this dealership treats us from sales to service. This was our first experience with Carlos and he was a Rock Star! He was mindful of our time and didn't play any games. He found us exactly the car we were looking for and we purchased for a fair price. Even though the dealership was packed, the team of Carlos, Rob, Kurt and Brian were mindful of my time and got me in and out. I can't say enough good things about them.
Carlos and the rest of the team was able to get me into a great pre-owned vehicle within just a few hours. Although I'm new tonthenarea and have a full-time job, I have a low credit score and not the best history with making payments on time, yet I was able to drive away with a 2015 Jetta the same day I went in to talk to them.
I live 1177 miles from Stone Mountain VW , saw that they had the vehicle that I was looking for on a nationwide search. I called Stone Mountain VW and Carlos Miranda was the salesman that took my call. Carlos was very professional, answered all questions & providing pictures and video of the SUV for my review. I also worked with Tamimi (Finance Department) who was excellent, he made the financing and paperwork very easy and quick in getting this purchase completed. I would recommend Stone Mountain VW and Carlos & Tamimi for a pleasant purchase experience! Sincerely, Kelly S. Sioux Falls, SD.
This is the 3rd vehicle that we have purchased from Stone Mountain VW. Initially met with Daniel Copeland but Carlos helped us complete the deal while Daniel was assisting another customer. As I always we got a great deal and fantastic customer service at Stone Mountain VW. Would definitely continue to do business with them in the future.
Carlos and Irnes were super friends and knowledgeable. Mohammad in the finance office was great as well. My experience with VW Stone Mountain couldn't have been better.
What a joy to purchase a car with no hassles! Carlos was super in helping us down to every little detail! Love our new Tiguan!
We were searching for a new vehicle for sometime. We found Stone Mountain VW on Auto Trader. This dealership had the best prices by far. After speaking with Carlos Miranda our salesman, we knew it would be a simple process. Carlos and the staff there at the dealership made trading a vehicle and purchasing a new one from out of state painless! Being from out state so we were some what reluctant about doing the process from 400 miles away. Carlos was terrific and made purchasing a vehicle from out of state very easy. He was always available to answer questions. Thank you!
I went to Stone Mountain to purchase my first. As everyone knows, this can be a stressful process. They were very patient, helpful and not pushing me into a fast decision. I am grateful for their help!
Very friendly kind and hard working hand helped me though the process even tho I was not patient bit he gave me the information to get through
There’s nothing negative to say. Best dealership ever and the best team of salesman. I’m so happy with my new Volkswagen and also the price I got it for
Carlos helped us to find what we're looking for our son,we're felt in love with first car" grey Passat " Price was right. He was very professional and friendly, wasn't pushy. My 3 year's grandson had fun playing with water fountain. We're had great experience . 😁
We contacted Stone Mountain VW after searching for the Passat we wanted on their super helpful website. We reached Carlos Miranda who treated us very professionally and like a member of the family from the first minute. We felt no pressure in working with Carlos because we could tell he was extremely knowledgeable and had our best interest at heart. During the test drive he answered every question we had about the vehicle and then once we decided on the car we wanted to buy, he was very prompt with getting us through the application process. Kurt then got us in and out of the finance office in no time flat and also made us feel like we had chosen the best possible team to work with on our VW purchase. Thank you, Stone Mountain VW!!
I want to express my appreciation for Mouhamed Khouma, who went out of his way to get me in the car that checked off all the ‘must have’ features on my wish list. He is a true professional.
This dealership is the best they have patience they work with you and you will definitely leave happy..my salesmen’s made sure I was please with my purchase
The team at Stone Mountain VW made buying a new VW an absolute breeze. Easy terms and high trade in value. Mouhamed and Jaren were a pleasure to work with. I would not hesitate to to future business with this dealership. Best prices around.
I am a repeat customer at Stone Mountain Volkswagen. The buying experience had always been professional, and the service department is good too. I plan to buy here again next time. Mouhammadou Khouma was the sales person. He was very helpful, knowledgeable, and professional. He went out of his way to make the buying experience successful. Kurt Mechling handled the financing. He was thorough and quick. Over all, it was a good experience.
Irnes was incredibly helpful, very nice and transparent. I didn't feel like I was getting taking advantage of or tricked into anything which can be wear for a woman shopping alone for a vehicle. I would definitely recommend!
I had a horrible experience at another dealer but Mouhammadou and Jaren took great care of me and got me exactly what I wanted! I even got a follow up call the next day to ensure there were no issues. Great service overall, and so many options and great deals.
Really friendly staff that genuinely cares about helping you find what you need! We ended up getting an even lower monthly rate than we expected for my car and I couldn’t be happier!
Purchase went smooth and my sales person went out of his way to make me feel I was the most important person of his day!
The lease on my current Jetta was ending...my first experience with Stone Mountain Jetta was very pleasant. I went to look at the new models , and left with a nice new Jetta :)
I would recommend stone mountain volkswagen for it's great customer service. All staff from help desk through sales and finance made purchasing the vehicle I wanted very smooth. Also, this dealership had a robust inventory of vehicle models and styles.
Mouhammadou Khouma was very attentive and a pleasure to work with. Knowledge, friendly and helpful. I’d recommend to anyone to visit him for their next car.
No-pressure, didn't feel rushed Trustworthy They listened to me Quick and painless — the dealership made the process easy Quick and clear communication (email or in-person) No games Final price was exactly as negotiated (no last-minute surprises) Professional and polite salesperson Attentive to customer's needs Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, we even did some yoga and squats together, lol
We so appreciated working with Mouhamed. We are both very busy, and the lease on our Tiguan was expiring. We didn't have much time to figure out our next car. We gave one VW dealership a chance, but they couldn't get us the sort of car we wanted at the price. We told Mouhamed we wanted the trim with leather, in the Golf, the Sportwagen, or the Alltrack, and gave him our price range. He was able to get us the Golf SE hatchback, which is so fun to drive, at just a little more than we initially said we wanted to pay. It's perfect and totally worth it. He is very accommodating, helpful, with helpful colleagues. We have the leather one of us wanted, and the great mpg I wanted. I can't recommend this dealership, and Mouhamed, enough.
Great customer service, works with people to make sure you get the car you want at a great price. Everybody is friendly and nice. Great dealer.
Mouhamed did a phenomenal job guiding me through figuring out which car I wanted. I’ve never been a new car guy, but Stone Mountain VW changed my mind and I’m more than happy with my purchase and experience.
Mouhammadou was an amazing salesman. Did phenomenal job on helping me get my Jetta. One of the best dealership in Georgia I have ever been to. I will recommend any buyer to this dealership!( especially Mouhammadou). No hassle, the entire staff are transparent throughout the purchasing process.
Mouhamed called me out of the blue about the SUV I was looking for and he located it in another state. He immediately had it shipped to the dealership, and it was the exact one I was looking for with the interior and exterior features. Mouhamed was very nice, respectful, helpful, and professional. Mouhamed made the buying experience less painful, and was an absolute pleasure to work with.
The VW Team was great and my Salesman was awesome! The whole process was short, quick and easy. We slimmed down the vehicle choices that I wanted, test drove 2 options and then wrapped up the financing. Everyone was genuinely concerned about what I wanted as a consumer. Everyone was very professional and friendly- I would definitely recommend VW to everyone!
I met Mouhammadou Khouma through Facebook marketplace . Originally I wanted a BMW x1, but I couldn’t get it for credit reasons. One thing , Mouhammadou didnt stop there . He made sure I didn’t leave with out a car. I got there after and didn’t leave til about 9:30 but that just shows that he didn’t let anything stop he persevered through it all to make sure that i was ultimately pleased with the car and trust me the number were right! So go to Stone Mountain Volkswagen to start your new journey with a car . Oh and did I tell he put me in a BRAND NEW 2019 VW Tiguan. 🤗 Be blessed 💜
Victor was very honest and worked with me on my car decision process. As indecisive as I was, he did not rush me but made sure I was happy and not wary about the decision. It was a pleasure working with him overall!!
Victor brown he is awesome sales person He makes you feel welcome and A comfortable I so he explains everything in details we can make the right decision in what car of choice we wanted..
Sweetest, nicest people with exceptional skill! Had a hitch installed on our new Stone Blue Tiguan SEL. They did an outstanding job! And they were $200 cheaper than our local VW.
Good experience. Chris kept me informed throughout my entire visit. He explained the work to be done & the work done! The gentleman who did my car wash was GREAT