We had a great experience with Volkswagen Stone Mountain! We worked with Matt who was a pleasure to work with, very quick to respond we negotiated the price online first and he had everything ready when we arrived. I would absolutely purchase another vehicle here!!
Jason,weI appreciate your honesty and concern for us during the repair process of our son’s Jetta. You showed compassion and heart for your job and your customers.
I was treated with exceptional professionalism and genuine kindness by the sales team. I actually ended up with two salesmen and they worked together to make my buying experience smooth. I was very impressed with Volkswagen, this was my first vehicle purchase with them. The staff, the facility and the product is top notch! Francisco's name did not appear, I want to give him kudos also.
Great customer orientation. They did listen and understand my needs to finally come up with the best solution. If you are looking for a new VW, you should go to stone mountain
Very knowledgeable and easy to work with. We were able to purchase the vehicle we came in hopes to purchase! Very accommodating and paperwork completed promptly .
Just bought a new Tiguan. Michael the salesperson was eager, courteous, and very professional. We were very pleased with the whole experience. Will definitely keep Stone Mountain VW in mind for our next purchase.
Chris F. was my sales associate and she was wonderful! She explained everything about the vehicles available and helped me pick the best truck for my growing family! Most people may not enjoy shopping for a new car, but I would have to say this experience was fun, painless and fast! Thank you Chris!!!!!
Carlos made the process so smooth. He was professional and personable. I would highly recommend him. Also, Kurt in the finance department thoroughly explained each document and answered all my questions.
Lana was amazing in getting me on my new car. She even followed up with me after my purchase of my new car and I love it.
I found the vehicle that I was interested and visited the dealership on 7-25-20. The salesperson was friendly, knowledgeable but not pushy. After the test drive we decided to purchase and the process was very easy. Great selection of vehicles and quality service. I would recommend to anyone in the market for a Volkswagen.
This was my first car-buying experience and I couldn't be happier with the results! Irnes was a very professional and straight-forward salesman and helped me through the whole process step-by-step. Even though we ran into some speed-bumps along the way (which were completely out of our control), all of the staff were very patient and willing to sacrifice their time to make sure everything was in order.
We went to dealership in February to look and we met Tony at that point we sat down talked about some different deals. We told him we be back in the next three months we had to get some lose ends tied up first. We went back last Friday night and met with Tony again test drove a VW Tiguan R Line Series all wheel drive and fell in love. Tony worked out the most fantastic deal great interest rate etc we literally did the sign and drive . I have never been happier with a dealership or salesman as I ...
Not pushy at all, that would have turned me off. Perfect blend of negotiation and communication. They delivered on everything we discussed. I trust and recommend Stone Mountain Volkswagen.
Great car buying experience. Lori and the Team were very accommodating in meeting my needs- they were all very personable and kind- I’d recommend Vw to friends and family. Happy with my vehicle choice and payment 😀
Christopher is always going over and above the call of duty when I take my car in to be serviced. He Always finishes what he started from my entrance to the end of service I really appreciate that kind of service I call it not passing the buck. Awesome job Christopher in the service department
I was shopping for a new car while stationed overseas. I must have reached out to as many as 30 dealerships in the tri-state area. This dealership not only reached back out but texted and called throughout the process. They didn’t push me into a car actually talked me into a cheaper car to suit my needs. Everything was ready when I arrived and the services were great. They offered to pick me up from my hotel to come in. They allowed my dogs to come inside with me who just flew 5,000 miles. This place was the best I could’...
Was looking for a leftover new 2019 VWGTI, Stone Mountain VW had one of the lowest Internet prices, even including the additional $1000 in documentation and processing fees. I searched high and low, but couldn’t do a better deal in the Atlanta area. Irnes Masic what is my salesman, he is knowledgeable, professional, and very efficient. After we agreed on a price, we were out of the dealership in about 90 minutes. We did not experience any of the runaround you typically get at other dealers. Also, Keith the finance manager was very low pressure, didn’t pressure us into buying paint ...
Lori Smith was very responsive and helpful. This dealership was recommended to me by a previous customer. They were efficient and did not waste time.
Awesome experience, from the moment we walked in to there team members greeting us what an excellent feeling to have. Everyone was very courteous, informative, prompt and not pushy at all. I would definitely buy from them again .. thanks Yousef Elmughrabi
Everybody I dealt with during the car buying process was exceptional. Carlos called in mere minutes after I submitted an internet inquiry. He was extremely helpful and had impressive knowledge of his product. They had an impressive selection and the best prices around. Easily my best car buying experience ever.
I would first like to say that Sales Advisor Lori Smith is amazing. She was intentional and facilitated the best vehicle shopping experience I have ever had. My wife and I sort of had an ideal expectation and Lori and her sales manager exceeded it. We will be completing the deal shortly as our intended purchase is a very specific spec. We were considering a few other manufacturers but often left their dealership a bit confused, flustered and uncertain about the brand and the intended vehicle. This is not the case with Stone Mountain VW.
Very professional and courteous. In a short time we drove out in a 2019 Tiguan. I love this car! The experience could not have been any easier.
Everyone at the dealership treated us with courtesy. Even had a little mishap where my car was hit while signing paperwork and the whole think was handled with professionalism and promptly.
My salesperson Sung Hong and Stone Mountain VW could not have made my buying experience easier. I got in touch with them from overseas to arrange a purchase in my absence. Sung had all the solutions, all the answers, to make what could have been a complicated process easy. He told me what I needed to do and in what order, and patiently answered all my questions. Just picked up my new cornflower blue Rabbit GTI, it was in immaculate condition, and everything went smoothly. I highly recommend this dealership and this salesperson. Thank you, Sung and Stone Mountain VW.
I visited several dealerships in North GA and found the best prices at Stone Mountain VW. Sales person was easy to work with and made the experience very positive. I would recommend to family and friends.
This was a great experience. Buying process was the fastest I have ever had. Deni the salesman was very knowledgeable and was very attentive to details. Car was exactly what I was looking for with price to match. Cars.com site was also very helpful to narrow down my search.
I live 1177 miles from Stone Mountain VW , saw that they had the vehicle that I was looking for on a nationwide search. I called Stone Mountain VW and Carlos Miranda was the salesman that took my call. Carlos was very professional, answered all questions & providing pictures and video of the SUV for my review. I also worked with Tamimi (Finance Department) who was excellent, he made the financing and paperwork very easy and quick in getting this purchase completed. I would recommend Stone Mountain VW and Carlos & Tamimi for a pleasant purchase experience! Sincerely, Kelly S. Sioux Falls, ...
I actually started looking at the Passat R Line in the spring of ‘17. I knew I wanted one; I just needed to find the right one, at the right price. After almost a year of “window shopping", I decided to finally get serious about purchasing one. My current car had about 3 to 4 more months before it was going to need some serious work done to it and I didn’t want to spend that kind of money on an 11 year old car. After conducting a search for a Urano Gray Passat R Line with the lighting package and black ...
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