My last 3 cars have been from Volkswagen, and I recently purchased a brand new car. VW Stone Mountain has the best warranties and customer service anyone could ask for from a dealership... Ask for Lori Smith. She is top notch when it comes to specifying and handling your needs as a customer.
Wow. Working with Lori is awesome. A rating of 5 does not do her service as she definitely deserves a 10+. Can't say enough. So glad I was able to work with her a second time. I would tell anyone that is looking for a VW to come to Stone Mountain VW and ask for Lori. Her simple, no hassle, no hounding the customer sales approach is rare in the car dealership business that I have experienced. But more importantly being an African American in today's society and to be treated with so much respect and dignity was just more than words ...
I am just so pleased with the way this deal went. Deni took the time to work with my Dad via phone the day before. When I got there, he was very accommodating to my comfort. He worked the best deal I've had ever for an awesome car... 12.68%!!! He's extra awesome. I will definitely recommend him to anybody.
Professional sales staff. Francisco was easy to work with and communicated clearly and often to make the buying process easy. We didn't finance through them, but they were still very willing to give us the very best deal possible. We will be repeat customers next time we're looking for a used car if they have the model we are looking for. Also had great experiences with the Sales Manager, Jean Fenelson and Business Manager, Sung Hong.
Repeat customer! I received outstanding customer service and a hassle free experience at Stone Mountain Volkswagen. Sales agent, Lori Smith was patient and extremely helpful throughout the process. I will continue to be a repeat customer!
My first visit to Stone Moutain Volkswagen was a great and totally rewarding experience. The complete crew turned there attention to all the customers and really made us feel very important , for myself I was most appreciative to my sales person Mr. Tony, he made sure I picked the right vehicle at a complete price I could afford while also building my credit.....Thank You
Irnes provided excellent service and I could not have asked for a better experience. I am a proud owner of a new VW GTI SE and would definitely return for future car buying needs. Thank you team!
Have ha my Tiguan for two years now, all my routine maintenance has been flawless and l would recommend them to anyone.
Carlos Miranda was simply Amazing! He was professional and not pushy! I went in for a particular vehicle and left with that vehicle! We discussed what I wanted not what he thought fit me!
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