I went to test drive a car. The car was great but lacked some anmenities I wanted. Tony was busy so Carlos helped us. He went out of his way to answer questions, no pressure, very knowledgeable. We were introduced to his manager David who was equally fantastic. Definitely a positive experience!
Great price! Super helpful staff. Sung is extremely knowledgeable and created a seamless process. Thank you guys so much!
Carlos did an amazing job of getting us the perfect car! Great experience and no surprises! Rick was excellent and made it a quick and painless process.
I didn't feel pressured, found a deal I was comfortable with, and the customer service was wonderful. My new car color was perfect!! Will tell my friends
This repair turned out to be an overnight service since the parts needed for my car were not in stock. The gentleman who was taking care of my car, was able to get me into a loaner for the day while my car was being repaired. This was a major help in that I wasn't stuck at the dealer and i didnt have to bring my car back the following day or week.
The whole time they made sure I got the best deal possible and all I can say is that I’m happy I would recommend
I went in for a routine oil change service. The service was done properly and promptly. When I arrived to pick up my car it was washed and ready to go.
A very friendly welcome, correct service and an answer to all my (some odd) questions. The service department of VW-Stonemountain is very subservient and helpfull.
Carlos was so helpful and direct. He made the whole process a breeze. I am so happy with the service I received and my car. I will recommend him to everyone o know looking to get a new car.
Timely ...information ... responsive ... professional ... polite ... no pressure ... listening ... attention to details ... courteous ... helpful ... current materials ... resourceful computer printouts ... pictorials were visually appealing ... phone and text responses were complete and thorough ...
Leave Us A Review