Your Sales, Service, and Ownership Questions, Answered

Stone Mountain Volkswagen is at 3500 Stone Mountain Highway, Snellville, GA 30078, right on US-78, easy to reach from Lawrenceville, Lilburn, Decatur, and Atlanta. If you need turn-by-turn directions or want to confirm the quickest route from your area, get directions here.

Sales are open Monday through Saturday 9am to 8pm. The service department runs Monday through Friday 8am to 6pm and Saturday 8am to 4pm. Hours are subject to change for holidays and general schedule updates, so always confirm the current hours on our contact page before making the trip.

For the US-78 and I-20 grind, the Jetta and Tiguan are the two that come up most often. The Jetta gets up to 38 MPG on the highway and keeps the ride comfortable on long stretches. The Tiguan gives you more interior room without sacrificing efficiency. Both are built for exactly this kind of daily driving. Browse current inventory and see what is available now.

The full VW lineup is here: Jetta, Jetta GLI, Tiguan, Atlas, Atlas Cross Sport, Taos, Golf GTI, Golf R, ID.4, and the ID. Buzz. New inventory moves quickly, so the best way to see what is on the lot right now is to browse live inventory directly.

The Tiguan is VW's compact SUV: two rows standard, an optional third row on FWD models, 201 horsepower, and up to 28 MPG highway. The Atlas is the midsize step up: a standard three-row layout with seating for up to seven, 269 horsepower, and a towing capacity of up to 5,000 pounds when properly equipped. If you need the space, the Atlas delivers it. If you want something more nimble at a lower price point, the Tiguan is the move. See both in inventory.

Yes, but only on front-wheel drive Tiguan models. If all-wheel drive is a priority, the Tiguan comes in a two-row configuration. Drivers who need AWD and three rows should look at the Atlas, which offers both as standard on upper trims.

The Atlas earned the 2025 IIHS Top Safety Pick, putting it among the safest vehicles tested. Across the lineup, VW's IQ.DRIVE suite (adaptive cruise control, lane keeping assist, and automatic emergency braking) comes standard. Add three-zone Climatronic climate control, third-row seating, and a cabin built around passenger comfort, and it checks every box for family driving. See the full lineup.

4MOTION is VW's all-wheel drive system. Under normal conditions it operates in front-wheel drive to conserve fuel. When it detects a loss of traction (wet roads, loose surfaces, sudden acceleration) it automatically engages all four wheels before wheelspin occurs. It is available on the Tiguan and Taos, and comes standard on the Atlas SEL and above. For Georgia drivers dealing with rain and the occasional winter ice morning, it is a practical upgrade worth considering.

Under normal driving conditions, Volkswagen recommends an oil change every 10,000 miles or 12 months, whichever comes first. VW models use full synthetic oil, which is what allows for that extended interval. If you are due or getting close, schedule service online and we will take care of it.

VW Carefree Maintenance is included with every new Volkswagen and covers your first two scheduled maintenance services (the 10,000-mile and 20,000-mile visits) at no charge. Oil changes, filter replacements, and the multi-point inspection that goes with each service are all covered. It is VW's way of making the first two years of ownership as straightforward as possible. Learn more about VW Carefree Maintenance here.

Yes. VW Service Xpress handles routine maintenance with no appointment needed. Oil changes, tire rotations, and multi-point inspections can all be taken care of while you wait. Every job is done by factory-trained technicians using genuine Volkswagen parts. For Gwinnett County drivers with a packed schedule, it is the most efficient way to stay on top of maintenance. See Service Xpress details here.

Yes. If your Volkswagen needs to be with us for an extended repair, we will set you up with a comparable loaner vehicle so your day does not stop. Prefer not to wait? We also offer a complimentary shuttle within 15 miles. Drop off your car, get dropped off where you need to be, and we will pick you up when it is ready. Learn more about our service center.

Yes. The tire department handles everything from new tire purchases to rotations, balancing, and pressure checks. Every service visit also includes a complimentary tire fill and check. Current tire specials are updated regularly. Browse tire offers here.

More than most drivers expect. Georgia summers push heat and humidity hard on cooling systems, fluids, and rubber components. Winter mornings bring temperature swings that affect battery performance and tire pressure. Snellville averages over 50 inches of rain per year, which keeps wiper blades and brake systems working overtime. Staying current on scheduled maintenance is what keeps these things from becoming bigger problems. Schedule a service visit and let our certified technicians check where you stand.

Every VW CPO passes a comprehensive dealer inspection and comes with a 2-year/24,000-mile limited warranty on top of any remaining factory coverage, two years of 24-hour roadside assistance, and a CARFAX vehicle history report. It is the most protected way to buy a pre-owned Volkswagen. Browse current CPO inventory here.

Yes. Extended vehicle protection plans are available and cover repair costs after the factory warranty expires. They are worth considering at the time of purchase to lock in coverage at a favorable rate before the vehicle ages or mileage increases. Ask our finance team for details when you come in.

Yes. Volkswagen manufacturer offers are updated regularly and cover lease deals, purchase APR incentives, and customer bonus cash across multiple models. What is available changes month to month, so the best place to see what is live right now is the current offers page. It is always up to date.

Yes. The finance application takes a few minutes to complete and same-day approvals are available. Our finance team works with multiple lenders to find competitive rates. If you are self-employed or a freelancer, we know how to handle the paperwork for that too. Start your application here.

Yes, all makes and models. Trade-in values are based on Kelley Blue Book, so you are starting from a number that reflects what your car is actually worth in the current market. You can get an estimate before you come in and apply it directly toward your next vehicle. Value your trade here.

Yes. If you want to run payment scenarios before sitting down with the finance team, the payment calculator lets you plug in your numbers and see where things land. It is a useful starting point before you come in. Use the payment calculator here.

Yes. The Preferred Partner Program offers dedicated benefits for employees of participating companies when purchasing or leasing a new Volkswagen. If your employer is a participating partner, you may be eligible for additional savings on top of current offers. Check program details and eligibility here.

Yes to both. Active duty military, veterans, and first responders are eligible for dedicated incentive programs through the Military and First Responder Discount program. Recent college graduates can take advantage of the College Grad Bonus Program when purchasing or leasing a new Volkswagen.